Tuesday, January 1, 2008
Customer Service
I had to take our car in for a brake job. I went to a place where I have gone before,but when I went in I recieved very poor customer service. They seemed almost bothered that I was there, and didn't even try to accomodate me with a request I asked of them. I left. Took my business elsewhere. It got me thinking about my "customer service".I come in contact with many "customers" during my day.My job is to reflect Jesus out to them. Do I scare them off, and/or do they go elsewhere because of my indifference,or lack of concern?Lord,may that not be said of me,that I gave poor customer service to my fellow man. Help me to go "the extra mile" for them,and for YOU.
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1 comment:
For a brake job no less?
Let me tell you what.
The best job I ever had was a vehicle mechanic when I was in the NY Air Guard. Brake jobs are nothing. They are so simple!
A friend of mine was going to be charged $247 PER AXLE when I was in California at the dealer! For $100 we bought pads for both axles and I took him over to a place where we can use a lift and got it done.
I just did brakes on a friend of mine's truck for $50.
It should only take about 1/2hr at the most per axle....you could do it yourself so easily! They should be greatful you even came by!
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